Shipping policy

Local Delivery and Pickup Policy

Blends Flour Company

Local Delivery Areas

Blends Flour Company offers local delivery to eligible ZIP codes throughout the Kansas City metropolitan area, including designated locations in Missouri and Kansas.

Delivery availability is determined by the ZIP codes listed at checkout.

Delivery Fee

A flat delivery fee of $8.00 applies to all eligible local delivery orders.

Delivery Timeframe

Local delivery orders will be delivered within 72 hours of order confirmation, subject to the customer's availability and successful delivery scheduling.

Customers will be contacted by email to arrange a delivery date and time. Customers are responsible for responding promptly to scheduling requests.

Delivery Requirements

Customers must provide a complete and accurate delivery address, ZIP code, email address, and contact information.
Someone must be available to receive the order at the agreed-upon delivery time.
If the customer is unavailable, additional delivery fees may apply for rescheduling.
Blends Flour Company reserves the right to cancel or reschedule deliveries due to severe weather, safety concerns, or circumstances beyond its reasonable control.

Local Pickup

Local pickup is available for customers who select the pickup option during checkout.

Once an order is ready, customers will receive an email containing the designated pickup location, date, time, and instructions.

Customers must schedule and confirm their pickup appointment before arriving.

15-Minute Pickup Grace Period

Customers are allowed a 15-minute grace period beyond their scheduled pickup time.

Customers arriving more than 15 minutes late without prior notification may be required to reschedule, and additional fees may apply.

Pickup No-Show Policy

Customers who fail to arrive for a scheduled pickup appointment without notifying Blends Flour Company will be considered a no-show.

No-show orders may be subject to additional scheduling or handling fees. Customers must contact Blends Flour Company to arrange another pickup appointment.

Orders not collected within 48 hours after the original scheduled pickup time may be canceled or otherwise handled in accordance with applicable law.

Liability

Blends Flour Company is not responsible for delays, missed appointments, or unsuccessful deliveries caused by inaccurate customer information, customer unavailability, or circumstances outside the company's reasonable control.

Once an order has been delivered to the customer or an authorized recipient, responsibility for proper handling and storage transfers to the recipient, to the extent permitted by applicable law.

Nothing in this policy excludes liability that cannot legally be excluded or limits customers' rights under applicable consumer protection laws.

Contact Information